This form allows the users to claim the spare parts / accessories guarantee. See the product’s guarantee.
It is compulsory to fill all the obligatory fields of this form, so that the claim takes effect. In the ‘failure’s description’ field, please comment -in as much detail as possible- the product’s failure. Then begin the process.
It is essential to fill the “e-mail” field with a personal one. You will be noticed by an e-mail, in which you will realised we have received the claim.
At the same time, you will receive a die, which you should print it and use it as a sign in the product’s shipment, together with a report’s copy, in order to send all together attached to the shipping list.
If the previous procedure is not accomplished, we will not accept the claim.
(The fields with * are obligatory)